See the report owners receive every month
A real sample of the monthly retention report: returning patients, no-shows, ANC completion, immunisations and the patients slipping away. Fictional facility, real format. Free, no follow-up calls.
Written by a registered nurse for the people who run clinics, maternity units and hospitals. Useful whether or not you ever use HealthBridge.
The 30 September 2026 deadline in plain language: which systems need Digital Health Agency certification, how to check a vendor, official fees and timelines, and an owner's checklist.
Read the guide Complete guideThe full mother and child follow-up journey for Kenyan private hospitals: 8 ANC contacts, 4 PNC visits and the immunisation schedule, with the numbers to track at each stage.
Read the guide CalculatorFree calculator for Kenyan private hospitals and clinics: see how many patients you lose after the first visit and what that costs in shillings every month and year.
Read the guide ToolkitCopy-ready WhatsApp reminder templates for ANC visits, immunisations, OPD reviews and missed appointments, in English and Kiswahili, written by a Kenyan nurse.
Read the guide GuideWhy mothers miss antenatal visits in Kenya and eight practical steps a maternity unit can take to keep them on the eight-contact schedule, from a registered nurse.
Read the guide GuideSix retention numbers every Kenyan private hospital owner should review monthly, with simple formulas you can calculate from your own register or spreadsheet.
Read the guide ChecklistA plain-language checklist for Kenyan hospitals on the Data Protection Act, 2019: ODPC registration, consent, patient messaging, vendors and breach reporting.
Read the guide PlaybookA practical defaulter tracing system for Kenyan private hospitals and clinics: when to flag a missed visit, a day-by-day tracing ladder, outcome codes and a weekly review.
Read the guide Buyer's guideAn honest buyer's guide for Kenyan private hospitals comparing paper and phone, bulk SMS, the WhatsApp Business app, HMIS modules and dedicated follow-up systems, with 10 questions to ask vendors.
Read the guide PlaybookNine practical steps Kenyan private clinics and hospitals can take to reduce missed OPD reviews and follow-up appointments, from booking before the patient leaves to same-day callbacks.
Read the guide PlaybookKenya's four postnatal care visits (within 48 hours, 1 to 2 weeks, 4 to 6 weeks and 4 to 6 months), why mothers skip them, and practical steps and message templates to bring them back.
Read the guide GuideThe five real reasons patients do not return, and the five levers every owner controls.
Read the guide SampleThe exact report a hospital owner receives every month, built around a fictional facility.
Open the sampleA real sample of the monthly retention report: returning patients, no-shows, ANC completion, immunisations and the patients slipping away. Fictional facility, real format. Free, no follow-up calls.